Frequently Asked Questions
Where is TownCentre Self Storage located?
Our facility is located at 345 TownCentre Terrace, Brentwood, CA 94513.
Is there a down payment or deposit required to make a reservation?
There is no down payment or deposit required. Setting up a reservation is free of charge. At the time of move-in, we do charge a one-time administration fee.
How does the special work?
We prorate your first month’s rent using the standard unit rate from the day you move in. Our specials start in the second month and run for the applicable duration. After the special ends, the unit will go back to the Standard Rate.
What are the office hours?
To see our most up-to-date office hours, visit our facility page here.
When can I access my storage unit?
Access your storage unit 7 days a week from 5:00 am to 10:00 pm.
How do I pay my storage bill?
Pay your storage bill online with ease using our tenant portal. To make things even easier, consider setting up auto payments when you rent with us, so you never have to worry about missing a payment!
What size do I need?
We have a free Self Storage Calculator! However, if you prefer talking with our staff directly, feel free to contact us and we’ll work with you to determine the right size for your storage needs.
Am I able to purchase boxes and packing supplies?
If you’re in need of boxes and supplies, we have everything you need:
- Boxes of all sizes
- Tape
- Moving Blankets
- Dust Covers
- Plastic Wrapping
- Locks
- Bubble Wrap
- Furniture Protectors
- Bags
- Trailer Moving Supplies